Medipen Knowledge Base
Register a Medipen
Written by
Medipen Support
| Feb 28, 2023 1:46:41 AM
Medipen Registration
Ensure the Medipen is powered off.
Ensure Bluetooth is enabled on your smart device.
Ensure that Bluetooth is enabled for the Medipen app (Settings – Privacy – Bluetooth – Medipen)
After creating your clinic, tap the
Product
tab to navigate to the Product page.
On the Products page tap
+ Register
button in the top right hand corner to begin registering your device.
Select the clinic from your list of clinics that you want to register your Medipen to
A screen will be presented checking that bluetooth is enabled.
If bluetooth is enabled - the screen will display the following:
If bluetooth is not enabled, you will get a screen telling you to turn bluetooth on in order to connect your Medipen:
If bluetooth is enabled successfully, after a few seconds the screen will automatically transition to a screen which will begin scanning for pens
Turn the pen on and ensure it is in bluetooth pairing mode. The pen should look as follows:
The app will display the Medipen that is ready to be registered.
Tap
Connect device
.
The device will go through a synchronisation step and then a confirmation when synching is complete:
The Medipen has now been registered to your clinic and is ready to use. A pen in ready to use state will look like this:
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